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What to do if your phone was lost or stolen during Carnival? If you're at Carnival and lose your phone – or someone steals it – it can feel like your party is ruined.
But don't worry, as we have prepared some steps to know What to do if your phone is; lost or stolen.
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Last year, around 8.7 million phones were lost or stolen, according to our internal data. That's more than 1,000 every hour.
Don't worry, we can help you make the most of a bad situation. At myPhoneup, we protect your equipment and get you up and running quickly, whether you're trying to transfer contacts to your new iPhone® or find a lost or stolen laptop.
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Here they are 7 steps you should follow if your phone is; lost at Carnival.
1. Call your phone
The first thing you should try is using another device to call your phone. This step is; more complicated if you are; with the phone in silent mode, but if it is on a hard surface, someone may hear it vibrating and in this case it is worth counting on the luck and goodwill of the person you found.
2. Send a text message to your phone
If you have text messages set to be; displayed on your home or lock screen, text your phone with instructions on how to contact you, and wait for a good Samaritan to find your device.
It happens more often than you might think.
3. Use Find My Phone
Your phone has security measures that allow you to track, tap, lock, or erase it remotely if the feature is turned on. On Android™ devices, the feature is; called Find My Device™; on an iPhone, it's called Find My™.
To check if the feature is enabled on your phone and learn how to use it, see our guides on how to find your lost Android™ phone It is how to find your lost or stolen iPhone.
4. Remotely erase your phone data
So if you think your device was; stolen, delete the data remotely immediately. Sophisticated thieves can remove SIM cards or use special cases that protect cell phones from cellular networks, making it impossible for you to clean the device if you take too long.
To remotely erase an iPhone:
- First go to https://icloud.com/find on another device and log in to your iCloud account.
- Then click All Devices and choose the iPhone you want to erase from the list.
- Afterwards click Erase iPhone .
To remotely erase your Samsung or Google phone:
- Firstly access android.com/find on another device.
- Then log in to your account Google.
- Finally, in the menu on the left, choose Erase device .
5. Lock your phone and change your passwords
So if your device cannot be; located quickly, use the find my phone feature to remotely secure your phone from any location.
And in fact be sure to change passwords for accounts or apps you use regularly, especially financial accounts, email and social media, just to be safe.
6. Contact your cell phone carrier
In fact, if you were unable to locate your device and wiped and locked it remotely, contact your carrier. They can; deactivate your account so that you are not; responsible for any data usage or phone calls made after loss.
However, they may also mark the phone as unusable even with a new SIM card or carrier. This protects you as well as someone else who may unknowingly buy a used phone that was; stolen.
However, depending on your carrier and how long you will be out of the country, you may be able to receive a replacement phone. Check with your carrier for details.
7. Alert the police
You probably won't get your phone back, but you may need to file a police report to dispute any fraudulent charges made for your device or if your personal information was stolen.