How to fix Macbook camera when it says “not available”

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Camera errors on a MacBook® computer are usually minor and can be fixed without much effort.

Sometimes, however, the problem is critical and requires specialist attention.

In this article, we'll look at some fixes you can try yourself when your MacBook's camera isn't working properly, before looking for repairs when it doesn't appear available.

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We will look at the possible causes of the problem and the most effective solutions to try. If your Mac® camera is faulty and you don't know what to do, you've come to the right place!

Without further ado, let's get down to business and fix this annoying camera error. Grab your MacBook and follow along as we try some troubleshooting.

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Why does my MacBook camera have some errors?

In fact, there could be several reasons for your MacBook's camera to malfunction. Typically, a software issue is behind everything.

Problems such as conflicting applications or processes that block the camera.

However, it could also be due to outdated software or problems with the SMC on the MacBook. And, of course, there is also the possibility that the camera has suffered some hardware damage.

Hardware damage will require the help of a professional to replace the parts.

See how to fix the camera when it says “not available” on your Macbook

Next, we'll talk about these problems with possible solutions that can make your camera work as it should. Just follow the instructions.

Make sure no conflicting apps are running the camera

Running multiple applications that use the camera or running many instances of the same application may cause the camera to malfunction. You will want to kill any processes that use the camera, such as Skype™, FaceTime®, PhotoBooth®, etc.

If you're not sure which apps use the camera?

No problem; just close all your apps and start again.

How to kill processes that are using the camera on Macbook

  • First on your MacBook, select “LaunchPad” to open the interface.
  • Then select the folder labeled “Other” in the Launch Pad menu.
  • Likewise in the folder “Other“, find and open “Terminal“.
  • Finally type “sudo killall vdcassistant” and press Enter.

When asked to enter your password, then enter the same password you use to log in to your MacBook.
Let the system finish shutting down the processes and test the camera one more time.

After finishing all running processes, all conflicting application issues should be resolved.

If the camera still doesn't work after this, it might be a good idea to restart your Mac again.

Restarting the MacBook

Often, a simple reboot can fix camera problems on your MacBook. This occurs due to temporary corruptions in system memory. Reset your MacBook resets any corrupted memory and can potentially resolve the issue.

How to restart MacBook

  • First on your MacBook, click the Apple® menu on the top left side of the screen.
  • Then find the option to restart and click on it.
  • Afterwards, wait for the restart process and try the camera again.

However, this may solve your camera problems – if not, we still have two possible solutions that may solve the problem.

Don't give up yet; let's continue!
Reset your Mac's System Management Controller (SMC)

Your MacBook's SMCs control hardware processes and could be causing a camera problem if they are corrupted. This can be fixed by resetting the computer's system management controller. Let's try this now.

How to reset your MacBook's SMC

Start shutting down your system by navigating to the Apple menu in the top left corner of the screen and clicking the shutdown option.

  • First make sure your MacBook charger is connected to a working outlet and to your computer.
  • Then press and hold the “Shift“, “Control" It is "Option” simultaneously, and then turn on your MacBook.
  • Afterwards, do not release the keys until the computer completes the boot sequence.
  • Finally when you are done, check if your camera is working now.

If you're still having trouble, we have one last tip for you to try. We've already ruled out many options, so there's only one more solution left.

Update your Macbook software

It is very possible that certain apps or even iOS are out of date and require updates for the camera to work.

You'll want to make sure everything is up to date by double-checking the system for available updates, so in that case, follow the procedure below:

Just click on Apple menu (apple) as before open the App Store® application to see if there is anything that needs to be updated.

However, to update the processes that are running on the system, you need to navigate to the Apple menu (apple) and select “System Preferences” and then choose Software Update.

Eventually this sets things right; you can go ahead and test the camera again now. Or, if you prefer, you can restart your computer and try after that.

If that doesn't work either? Your MacBook's camera may not be working due to a problem with the hardware itself and may need help from a qualified specialist.

If the problem persists

Some problems are not so easily resolved and persist despite our best efforts to fix them. In these cases, the help of trained professionals may be necessary to resolve the problem.

Finally, if necessary, consult one of the authorized assistance centers for this repair.

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Eduardo Martini
Eduardo Martini

Especialista em vendas e gestão de tráfego, aplico estratégias eficazes para otimizar o engajamento do público e aumentar a visibilidade dos conteúdos.

Minha expertise em escrita persuasiva e uso de ferramentas de inteligência artificial possibilita a criação de textos que não apenas informam, mas também inspiram e motivam os leitores.

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