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iPhone X® includes a new OLED display that differentiates itself from any of its predecessors. The iPhone X's screen is also the first to ditch the old physical iPhone Home button we were used to! In this article, learn how to fix a fault on your iPhone X screen that can appear at any time.
Of course, even the coolest new iPhone can come with some glitches and bugs when they're first released. In this article; Let's cover some of the most common problems users face with iPhone X screen failures; including unresponsive touchscreens, delayed responses, flickering, or the ghost touch issue – and easy steps you can take for a DIY fix.
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How to Fix iPhone X Screen Crashing or Ghost Touch
The iOS® 13.3 update has caused some glitches since its release, including an annoying “iPhone X ghost touch glitch” that means the screen randomly selects things without anyone using the touchscreen.
This annoying little issue can prevent your phone from working properly – so if you are dealing with an iPhone X ghost touch issue; Try these quick fixes from our experts ASAP!
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Close all your background apps
However after the iOS 13.3 update, some users experienced the ghost touch crash when rogue background apps were left on. However, if you accidentally left some apps open during the update, it could cause problems with your phone's background processes.
The best solution for this is to simply close all currently open applications.
How to Close Apps for iPhone X
So use your finger and swipe up and then pause on the home screen.
Navigate left or right in the applications view; where you can see which apps are active.
Swipe up on each app to close each one until no apps are open.
After closing all background apps; Try using the screen again to see if this fix resolved the issue.
Restart your iPhone
Turn off and on again? This tried and true method is really one you'll want to try. When restarting iPhone X; you can help remove the erratic cache that may be left over that is causing the ghost touch issue.
You'll want to try a soft reset first, then; a hard reset if the soft reset is unsuccessful.
How to Soft Reset an iPhone
- First press the power button and any of the buttons volume simultaneously for a few moments.
- Then release both buttons when the prompt Slide to Power Off appear on the screen.
- Then drag the power off bar to the right to turn off your iPhone.
- Finally after a minute, hold the Power button again until you see the Apple logo.
How to Hard Reset an iPhone
If the problem with the screen makes it impossible for you to slide down the power bar and perform a soft reset, you can try a hard reset to avoid using the screen.
- First locate the Volume Up button, press and release it.
- Now find the Volume Down button; press and release it.
- Finally, press and hold the Power button for a few moments until the Apple logo appears.
Update your apps
Sometimes your own apps may be causing the problem rather than the phone itself. In such cases, it is best to update all your currently used applications so that the appropriate fixes and performance improvements from these patches can do their job. To update all your apps, you can follow these steps.
How to Update iPhone X Apps
- First on the home screen, locate the App store and open it.
- Afterwards, locate the tab that says Today at the bottom and select it.
- In fact now tap on the user icon in the top right corner of the screen.
On this page, you will be able to see your account information, where you can scroll down to where it says Available updates section.
You can select Update all to update all your apps at once. Or; If you want to select specific apps to update, you can tap 'Update' for each app individually.
Reset iPhone X Settings
Replacements on your iOS can have a big impact when it comes to your phone's performance. Information may change in these substitutions, resulting in invalid data.
This data can trigger many problems on your iPhone; like the phantom touch glitch. If this is the reason for your phone crashing issue, performing an all settings reset may resolve the issue.
How to Reset All iPhone X Settings
- Find your settings on the home screen.
- Go ahead and select General.
- After doing this; scroll down to the bottom of the page and tap Reset.
- Now select the Reset all settings option.
- Confirm your password and tap to confirm that all your settings have been reset correctly.
After the reset, your phone will reboot and you can see if this fix worked.
Performing a factory reset to fix iPhone X screen crash
Sometimes your crashes and errors could be caused by more sinister bugs in your system that the other methods can't get rid of. In this situation; Your best bet may be to perform a full factory reset on your phone.
Please remember that after a factory reset; All your phone information and settings will be back to factory default. If there are photos; videos or important information that you don't want to lose during the process; make sure you transfer them through your iCloud first through iTunes.
How to Factory Reset an iPhone X
- First find your settings on the home screen.
- Then select the General option.
- Then go to the bottom of the page and tap Reset.
- Select the option that says Erase all content and settings.
- The screen will ask for your password. Enter it and tap to confirm that you want all your settings to be; redefined.
Therefore, after a few moments, the phone will go through the automatic process and restart. Once you've done this, you can start setting up your phone again. However, check if this fix has resolved the ghost touch issues on your iPhone X.
How to Fix iPhone X Screen Crash
My iPhone X screen is flickering
If your screen is flickering but not displaying the ghost touch fault, go ahead and follow the previous steps if you haven't already.
However most of the solutions used to resolve a phantom ring fault can also be; Used to fix a flickering iPhone X screen. But if none of the above solutions worked for you, it might be time to take your phone to an expert to ensure there was no physical damage to the device.
Finally, if I couldn't solve it, contact one of the technical assistance.
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