What to do when your iPhone won't charge

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What to do when your iPhone won't charge?

If your iPhone is not charging As expected, there are several possible fixes available, from restarting your iPhone to changing your Lightning cable.

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They are all easy to try and, in the vast majority of cases, will make your iPhone reload.

Check, change or replace the Lightning cable

Faça um close de um cabo relâmpago enquanto um iPhone carrega.

Your iPhone is charged by receiving electricity through its Lightning cable. If it is not charging, there may be a problem with this cable. Here are some things you can try.

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  • Check that the cable is connected correctly. This means making sure it's properly inserted into your iPhone and into your wall charger, computer, or USB hub. This also means checking for any obstructions that may be in the cable connector or Lightning port on your iPhone, such as lint or bent pins.
  • Try using the cable that came with your phone first, then try a different cable if you have one. If other cables work, it is clear that the first cable was the problem.
  • If no other cables work, it's likely something else is causing the problem. That said, the cables you tried may be faulty, so you may want to buy a new Lightning cable anyway.

Restart your iPhone

Um iPhone ligando em uma mesa de madeira.
Pexels/Mateusz

Restarting your phone is one of the safest and most reliable solutions for just about any iPhone problem. The same thing applies when your iPhone won't charge.

With iPhone X, XS, or iPhone 11 and above, simultaneously hold one of the Volume buttons and the Side button, until the power off sliders appear.

With iPhone SE (2020) through iPhone 6, hold the Side button. If you have an iPhone 5 or earlier, press and hold the Top button.

Apple also recommends a hard restart. This is similar to a regular restart, but it works even when your iPhone is frozen.

For iPhone 8 or later, press and release the button Volume up buttonpress and release the Volume down button, and then press and hold the side button, until the Apple logo appears.

However For an iPhone 7 line, simultaneously press and hold the Side button It is the volume down button until the phone restarts.

Therefore For iPhone 6S or earlier, simultaneously press and hold the button Side (or top) button It is the Home button until the Apple logo appears.

Check your power supply

Um iphone carregando ao lado de um dispositivo doméstico inteligente e um filtro de linha.
Thomas Kolnowski/Unsplash

Similar to checking or changing the cable, it is possible that your iPhone is not charging because of the power supply.

If you are using a power adapter, try a different adapter. You can also try connecting the Lightning cable to a compatible USB 2.0 or 3.0 port on your computer (or a USB hub or docking station).

If you are already using a hub or docking station, try connecting directly to your computer to see if it is working properly.

Likewise, if you are using a wireless charger, try charging using a Lightning cable. If this works, your wireless charger may need to be replaced.

If you're connecting your iPhone to a computer (or docking station), make sure the port you're using is compatible with the Lightning cable. This means the port must support USB 2.0 or USB 3.0. Don't use the USB ports on a keyboard – they won't work.

Cool your iPhone

Um iphone filmando uma fogueira.
Pixabay/Mylene2401

In cases where your iPhone won't charge past 80%, Apple recommends moving your iPhone to a cooler location because recent versions of iOS contain a feature that prevents your iPhone's battery from getting too hot, which can reduce its longevity. .

If it is already hot, charging it may make it also hot, then the iPhone will limit itself to charging up to 80%.

Again, if it stops at 80%, move your iPhone to a cooler place and keep it out of sunlight.

Also, if you have iOS 13, you can access Settings > Battery > Battery health and touch Optimized battery charging, so that its slider moves to the off position. This is not recommended as it may accelerate battery aging, but it will prevent your iPhone from charging up to 80% in some cases.

Do a DFU restore

um iPhone na mão, conectado a um Macbook por meio de um adaptador.

Restoring the device's DFU or firmware update is a last-resort troubleshooting strategy for iPhones suffering from bugs or software glitches.

It's a deep system restore, allowing your device to interact with iTunes or Finder.

It reinstalls the firmware – the programming that controls the hardware – which will hopefully solve your charging problem if all else fails. It's complicated, time sensitive and not for the faint of heart.

Notice: Carry out this operation with extreme caution because if your phone has suffered physical or liquid damage, a DFU restore will brick it. Repeat: This operation may break your phone forever if it has already been physically damaged and especially water damaged.

What to do when your iPhone won't charge

You'll need an up-to-date Mac or Windows computer and the latest version of iTunes.

On Macs running MacOS 10.15 Catalina or later, use the Finder instead of iTunes to DFU restore your iPhone.

Before doing anything, back up your iPhone to iCloud or Finder, as restoring deletes data from your phone. You don't need to turn off your phone first. Prepare?

For iPhone 8 and newer, do the following.

  • Firstly Connect the iPhone to a computer with its cable.
  • Launch iTunes or Finder.
  • Immediately after Press and quickly release the Volume up button.
  • Press and quickly release the Low volume button.
  • However, press and hold the Side button until the screen goes black.
  • Hold the Side and volume down buttons for 5 seconds and then release the button Side button but keep holding the Low volume button until iTunes or Finder says it has detected an iPhone in recovery mode. (If the screen stays black, you know you're in DFU restore mode. If the Apple logo appears, you need to start over.)
  • Click OKthen click Restore iPhone.

For iPhone 7 and iPhone 7 Plus, do the following.

  • Firstly Connect your phone to Mac or PC with the cable.
  • Then Launch iTunes or Finder.
  • Press and hold the Side button It is Low volume button for 8 seconds and release the Side button while holding the Low volume button until iTunes or Finder says, “iTunes has detected an iPhone in recovery mode.” If you see the Apple logo, you'll need to start over.
  • However Click OK and let go Low volume button.
  • Click Restore iPhone.

For iPhone 6S5S, 5 or earlier, and SE (1st generation), do the following.

  • Connect your phone to your computer.
  • Launch iTunes or Finder.
  • Hold the power button It is home button at the same time for 8 seconds, then release the power button but keep holding the button home button until iTunes or Finder says “iTunes detected an iPhone in recovery mode”. The screen should go black, otherwise you need to start over.
  • Click OK and release home button.
  • Click Restore iPhone.

Take your iPhone to Apple

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Litter

If you've tried all of the above and your iPhone still won't charge, you may have a faulty battery.

In this case, you need to go to the Apple website and arrange for a battery replacement. You can also take your iPhone to the nearest Apple Store, which can also be located on the Apple website.

Eduardo Martini
Eduardo Martini

Especialista em vendas e gestão de tráfego, aplico estratégias eficazes para otimizar o engajamento do público e aumentar a visibilidade dos conteúdos.

Minha expertise em escrita persuasiva e uso de ferramentas de inteligência artificial possibilita a criação de textos que não apenas informam, mas também inspiram e motivam os leitores.

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